Privacy Policy
Your Privacy, Spotlessly Protected
We guard your personal information the way we guard a white silk dress from red wine. Here's exactly how we handle your data.
Last updated: April 2026
π What We Collect
When you sign up, we collect your name, email, phone number, and delivery address β the essentials to make sure your freshly cleaned clothes land at the right door (not your neighbour's).
We also collect order details, preferred service types, and pickup/delivery times. Think of it as us learning your wardrobe's preferences.
π How We Protect Your Data
Your data is encrypted both in transit and at rest. We use industry-standard security measures, because your personal information deserves the same VIP treatment as your favourite silk shirt.
Our systems are regularly audited and monitored. We take security as seriously as we take stain removal.
πΎ How We Use Your Information
We use your data to:
β’ Process and deliver your orders (the obvious one)
β’ Match you with the nearest and best-rated dry cleaners
β’ Send order updates and delivery notifications
β’ Improve our services based on usage patterns
β’ Contact you about special offers (only if you opt in)
We never sell your data to third parties. Your laundry habits are between you and us.
πͺ Cookies & Tracking
We use cookies to keep you logged in, remember your preferences, and improve your browsing experience. These are the helpful kind of cookies β no chocolate chips, unfortunately.
You can control cookie settings in your browser. However, disabling them may affect some features of the app.
π± Notifications
We send push notifications and emails related to your orders β pickup confirmations, cleaning status updates, and delivery ETAs. These are transactional and essential.
Marketing messages are opt-in only. We promise not to spam you. Our couriers are persistent; our emails are not.
ποΈ Your Rights
You have the right to:
β’ Access your personal data at any time
β’ Request corrections to inaccurate information
β’ Delete your account and associated data
β’ Export your data in a portable format
β’ Opt out of marketing communications
To exercise any of these rights, contact us at [email protected]. We respond faster than a stain spreads.
Questions About Your Privacy?
Reach out to us at [email protected]
